Help

"THE SALE COLLECTION EVENT" AND "THE ON SALE ITEMS" THERE WILL BE NO REFUNDS OR EXCHANGES

**ALL SALES ITEMS ARE FINAL SALE.**

NO REFUNDS.  Exchanges can be made for UNWORN clothing within (5) days after you've received the item. Any items that are sent back for exchange have to be in SELLABLE condition (smoke free, unworn, no stains, etc.).

Here are our Guidelines for Exchanges:

  • The purchaser will be responsible for shipping costs associated with the return items. 
  • Purchaser MUST MAKE A PAYPAL PAYMENT OF $8.00 (to shunmelson@comcast.net) to cover shipping costs for us to ship your exchange item.  ALL SALE ITEMS ARE FINAL SALE.
  • We are not responsible for any additional shipping costs.
  • When you send your exchange back please provide a note stating the "In Stock" item you would like in exchange, along with a contact number.
  • No exchanges will be processed if the exchange fee hasn't been made and a note (as described above) is not included.
  • The $8 fee is to cover the shipping of your new exchanged item.

    THE EXCHANGE ADDRESS IS FaSHUN House 2346 Candler Road, DECATUR, GA 30032 / ATT: EXCHANGE

    SHIPPING POLICY:

    • Please Note Holiday Season: This Is A High Order Volume Time Of The Year 7-10 Business Days Is The Estimated Shipping Time. We Offer Express Shipping For An Additional Fee When You Call Customer. Service Line: Monday-Friday 10am-6pm est (404)-922-3787
    • All orders take 5-7 (business days) to ship (IF THE ITEM IS not a backorder).
    • All items are shipped USPS Priority Mail 2-3 Day one processed & shipped.
    • We offer INTERNATIONAL SHIPPING on all available items.
    • Express shipping is offered via email request or call customer service line Monday-Friday 11am-6pm est. 404-922-3787

    Please check the description of the item you are ordering to confirm its availability. Pre-orders ship at a later specified date.

    CUSTOMER SUPPORT:

    Have questions about an order? Send us an email at shun@shunmelson.com & a representative will get back to you within 24-48hours (business days).

    COURIER SERVICE:

    For information about our same day delivery courier service, please CLICK HERE or call 404-922-3787.

    FEEDBACK:

    We’re constantly pushing ourselves to bring you the best products, & we’d love to hear from you. If you are contacting us regarding a recent order, please describe below in detail. We work hard to answer all emails quickly! 

    CLICK HERE to fill out the Feedback form.